PoliciesThe Homelegance Furniture Store by Von Furniture Enterprises is your online furniture source for great deals on Homelegance bedroom sets, beds, dining room table and kitchen sets, living room sofa sets, coffee tables, home entertainment centers, desks, vanity sinks, mattress sets and more!
Our warehouses are located nationwide to serve you quickly and efficiently. Your satisfaction is our top concern. Purchasing furniture online is a big decision and we take your decision to buy from us very seriously. We will work with you in all aspects to make your furniture buying experience rewarding and satisfactory.
We want to give you a personalized shopping experience. We are happy to assist you with room ideas, multiple room purchases and entire home packages. Our knowledgeable staff loves to talk about Homelegance furniture!
Shipping is free only to customers in the Continental United States. We do not ship to Alaska, Hawaii, Puerto Rico and American or Foreign territories abroad. We do not ship to Canada.
White Glove services that include inside delivery and set-up are available for an extra charge. Please contact us for updated pricing and information about White Glove delivery services.
All furniture sets are insured according to industry standard. In order to file any necessary damage claims, customers must make notations of damage at the time of delivery. Damage is not typical, but can occur in rare instances. It is important to document any damage to the cartons or packing material, as well as the furniture piece itself.
We need to be notified immediately if damage is found. All damaged freight claims are filed directly with the carrier for reimbursement or replacement. The claim process can take several weeks and in most cases we will need photos of the damage. We reserve the right to repair or replace damaged items at our discretion.
We welcome you to call and place your order. 1-800-915-7739
Our secure shopping cart is also convenient and easy.
Most forms of payment are accepted including all major credit cards, debit cards and Paypal. Please allow all checks, cashier's checks and money orders to clear payment before your furniture set is shipped.
We offer a convenient layaway plan. Layaways are free and everyone is approved.
You can start a layaway with a 10% deposit and you'll have 6 months to pay for your furniture set. Furniture sets are shipped when the balance is paid in full. Start a layaway if you'd like us to hold your set while you're waiting for your home to be built, have a remodeling project or just need more time and do not want your furniture set to sell out.
Contact us to start a layaway.
All Sales Final. Any refused and returned merchandise is subject to a 20% re-stocking fee and all actual shipping charges incurred to your home/business and back to our retail store, located at 207 W. Hundley Drive, Lake Dallas, Texas, 75065, will be deducted from the original sales price. Any returned furniture must be in complete original packaging and arrive in new condition.
Dimensions are provided in the item descriptions. Please be sure to measure your area, doorways, hallways and stairwells to make sure the furniture will fit. We will not be responsible for items too large for your space.
Colors and stains may vary from each computer monitor, photography, lighting and natural variations. Please contact us for clarification of color. It can be difficult to buy furniture site unseen. We are here to help! We are glad to answer questions and send additional information and pictures when available. All returns, for any reason, are subject to fees and shipping charges. Please be sure of your purchase.
Contact us for specific information regarding product warranty as sets vary in length and coverage. We recommend our 5 year furniture protection plan for only $99. Click Here for more information.
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